Excellent
Pete928
9/21/2022
Everything I expected
Originally posted on frigidaire.com
Yes, I recommend this product
No Power, Fuse Blown - 2-year old unit - Difficult repair
iebobo
9/16/2022
I know I can repair the unit as I have on other countertop units, but in the operational hung position, it is ridiculously difficult to get to the main power fuse. I've taken the front off the unit and can see the fuse. I am a face plate away from reaching the fuse at this point. This is my second "same" unit and not impressed with the Frigidaire Professional Line. Tisk Tisk
Originally posted on frigidaire.com
No, I do not recommend this product
Loved this oven, but™¦
abqterry
9/13/2022
We loved the look, features, and performance of this oven, but it stopped responding to inputs on the touchpad before reaching the 2 year mark. Now the display says ™unplug.™
Originally posted on frigidaire.com
No, I do not recommend this product
Door handle is loose after 2 years!
JSESIX
9/13/2022
Why is Electrolux destroying the brand rep by assembling crap! I am very disappointed that two years in (after the one-year warranty) the door handle is coming off the unit and disrupting the front display.
Originally posted on frigidaire.com
No, I do not recommend this product
Problems after 2 years
West494
9/11/2022
Everything stopped working it just says unplug
Originally posted on frigidaire.com
No, I do not recommend this product
9/10/2022
Originally posted on frigidaire.com
Yes, I recommend this product
9/10/2022
Originally posted on frigidaire.com
Yes, I recommend this product
9/9/2022
Originally posted on frigidaire.com
Yes, I recommend this product
love
mamaloves
9/7/2022
love the look and the power is great. wish i could leave al the features in
Originally posted on frigidaire.com
Yes, I recommend this product
8/31/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Nice looking Microwave
Automender
8/31/2022
So far so good on the microwave. Looks good and works well, I installed it myself and it had the same hanging bolt pattern as my GE microwave. Maybe made by the same company. Wish the lights that shine down on the oven had adjustable warmest setting since my undercabinet lights are a warm white but these are a bright white light.
Originally posted on frigidaire.com
Yes, I recommend this product
Review of Over-The-Range Microwave
JeanZ
8/30/2022
This microwave is powerful, but quiet. The notification ring when the cooking is complete is nice and soft. Previous microwaves had a rather irritating ring.
Originally posted on frigidaire.com
Yes, I recommend this product
8/27/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Fixing a handle caused the whole unit to fail
Jakeisafake22
8/25/2022
The handle broke, which I'm now reading is a common problem. I had to disassemble the entire door to replace the handle and now the microwave does not work after I reassembled it. I'm no klutz, I took care to fix this machine, but it was not designed for repairability. The microwave now says unplug a minute after I plug it in and none of the buttons do anything. Nowhere can I find a troubleshooting guide to tell me what the problem may be. Frigidaire leaves me at the mercy of a local repair guy because of their user unfriendly design and lack of support.
Originally posted on frigidaire.com
No, I do not recommend this product
Beautiful unit
Copper head
8/22/2022
Very easy to install and works great!!
Originally posted on frigidaire.com
Yes, I recommend this product
1.8 cu ft convection microwave
Skipnwendy
8/22/2022
This unit is very quiet. Easy to mount (2 people needed) and use. Cook times are easy to set. The only issues we have are that the cancel pad is in red and hard to see and the convection cook times are longer than expected.
Originally posted on frigidaire.com
Yes, I recommend this product
Terrible durability
Crissy Roberts
8/20/2022
Bought a builder home and paid extra to upgrade to the Frigidaire Professional series. As a microwave, it has a great feature set and does it's job well. As a well-built, professional machine, it is severely lacking. I have had this microwave for 4 years now. At around the 2.5 year mark, the plastic that hold the handle to the microwave began to crack. At the 3 year mark, it had broken off. Now, at the 4 year mark, the device will no longer work. It is plugged in, the display shows 12:00, the light inside the device lights up when you open the door, but that is about it. The control panel doesn't respond to button presses, so I am unable to do anything with the device. I have tried restarting the device by unplugging and replugging it several times, but no luck. I was hoping to get at least 10 years out of this device, but for something that is almost a thousand dollars, 4 years is a joke. I really hope my device is not indicative of the Professional line as whole, since I also have the gas range with oven and the dishwasher.
Originally posted on frigidaire.com
No, I do not recommend this product
8/16/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Conbee
8/16/2022
Working good and have an excellent exhausting power!
Originally posted on frigidaire.com
Yes, I recommend this product
Friendly user Frigid
8/12/2022
I am a first time Frigidaire customer and I don™™t regret my decision. I am extremely satisfied with the cost, quality and design of the microwave .
Originally posted on frigidaire.com
Yes, I recommend this product
Great appliance.
NorahsGrandma
8/4/2022
Just getting used to our new appliance. But so far are very pleased. Looks great and is easy to use.
Originally posted on frigidaire.com
Yes, I recommend this product
Awesome microwave
NC 81
8/2/2022
A great microwave with every option imaginable including convection baking and the three speed exhaust fan is very effective. Another notable feature is the overall size which accommodates most everything you would need.
Originally posted on frigidaire.com
Yes, I recommend this product
Convection Microwave
Lyds
8/1/2022
I love the new microwave features with convection bake. I finished a casserole in the microwave which turned out perfect. Can't wait to try some other food items in it as well.
Originally posted on frigidaire.com
Yes, I recommend this product
Microwave touch panel stopped working
kmoyn315
7/30/2022
Our microwave just stopped working after only a year and a half! We bought the Frigidaire Professional 1.8 Cu. Ft. 2 in 1 over the range convection microwave as part of a package, along with the professional series french door refrigerator, electric range/oven, and dishwasher for a kitchen remodel in January 2020. The touch panel no longer works. The clock lights up, displaying the factory default of 12:00, and the interior light still comes on when the door is opened, but nothing else works. To add to the inconvenience, the microwave houses the fan for the oven and the light over the cooktop, both of which are no longer functional. This impacts our use of the cooktop and oven. We are very distressed and disappointed that this product failed after such a short time. We have faithfully followed the usage and maintenance instructions as outlined in the manual. This should not happen to a premium brand name product at this price point.
Originally posted on frigidaire.com
No, I do not recommend this product
Microwave
Great Stops
7/30/2022
Excellent product. Easy to use and to clean. Beautiful to look at. Many compliments on it. Best choice for our new home.
Originally posted on frigidaire.com
Yes, I recommend this product
Good microwave
NewApplianceOwner
7/25/2022
Only complaint so far is the lack of storage for the convection oven racks. I even have the oven with storage, but the racks do not fit properly in there either.
Originally posted on frigidaire.com
Yes, I recommend this product
Wiring harness problem
Mikeeeeeee
7/25/2022
We had exactly the same wiring harness issue as one of the other reviews. Same timeframe too ™" almost exactly 4 years to the day. Repair cost exceeds cost of a new microwave. I will however probably buy another one of the same model to make the installation simple and keep the old one for parts as the other components of this piece of junk fail. Very disappointed in Frigidaire.
Originally posted on frigidaire.com
No, I do not recommend this product
Touch panel stopped working
GregRA
7/24/2022
We had the professionals series installed for new constructed home. The touch panel started acting up within the first 6 months of owning it! Eventually the touch panel stopped working all together. The light inside of the unit and the clock works. I was reading how the poor design of the touch panel on the door is the main cause. The cables that come out from the door get easily bent which caused the wires to get fried. The cost to get it repaired was above the cost of just having it replaced. So much for the ™professional™ label. Sad!
Originally posted on frigidaire.com
No, I do not recommend this product
7/21/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Microwave
Kreberd
7/21/2022
Excellent choice!! Very easy to use and heats food well!! Glad we made this choice!
Originally posted on frigidaire.com
Yes, I recommend this product
Trips Circuit Breaker
Les1955
7/18/2022
We purchased this microwave in June 2017 along with all the other Professional Refrigerator and Stove. We like this unit in the beginning, but now whenever we try to heat something up or cook anything, it causes the circuit breaker to kick off. We had a repair person come out and he said it was the circuit board in the door. It would cost $773.00 for the door plus labor. It would be cheaper to buy another unit. This microwave should have lasted longer than 5 years.
Originally posted on frigidaire.com
No, I do not recommend this product
Outside right trim held by double stick tape - comes off.
slamban
7/5/2022
This microwave is above my stove top a good 2 feet away. Heat from the stove top has caused the right side outside panel to come off. When trying to repair, I dented it. Can't find a replacement outside cover without buying the whole assembly for over $200.00.
Originally posted on frigidaire.com
No, I do not recommend this product
Outstanding Convection Microwave
Marlofoto
7/3/2022
I recently remodeled my kitchen, replacing my venerable Fridgidaire range with twin ovens, one at eye-level (a relic from 1974). I wanted to keep an oven at eye level, so I choose a Convection Microwave to complement my new Fridgidaire Induction Range. I didn™™t care for the microwave that matched my range (Gallery Collection) as it had too much black plastic trim and had no handle. However, the microwave offered in the Fridgidaire Professional Series was mostly Stainless Steel and matched fairly well. The handle may not exactly match that on the range, but does not look out of place and is more functional. Both the microwave and convection oven function well. The convection oven is particularly adept at cooking pastries. My only criticism is that cooking times seem to be somewhat longer than when cooking the same food, at the same temperature, in the traditional ™big™ oven below the range. However, the resulting baked goods are outstanding. The microwave, however, is more powerful than most consumer models and cooks about 20% faster. There is also a function that uses convective heat and microwave simultaneously, but it appears to be primarily for big things like a turkey or roast. I haven™™t tried that yet so I can™™t speak to how well it works. All in all, I highly recommend the Fridgidaire Professional Model Convection Microwave.
Originally posted on frigidaire.com
Yes, I recommend this product
So much and more
Jennifer18436
7/2/2022
This is one microwave that does it all. Fully functional with all the bells and whistles. So easy to to use. This is a dream
Originally posted on frigidaire.com
Yes, I recommend this product
Very Disappointed!
dmo08
6/30/2022
Microwave has power, but buttons do not work & E-11 error message. We bought in 2018 when we had our house built. Local appliance repairman came out and said it would cost $1200 to fix! He said it was a common issue with microwaves that have the buttons on the door instead of on the side. There is a a cable harness that runs up through the door and out the upper left side (the side with the hinges) of the door into the main microwave. That harness gets pinched and can eventually cut into the wires. Horrible design! Pretty sure it's out of warranty, too. Not acceptable for a supposed "top of the line" series.
Originally posted on frigidaire.com
No, I do not recommend this product
Fpbm3077rfc microwave
Munbun
6/27/2022
Not happy..first one I purchased in 2015™¦it puked in 2021™¦so I bought same model because I really liked features™¦in July 2021™¦it puked in April of 2021..so I called cust Serv..they set it eazy appliance to repair it and they were prompt in coming out buttttttt™¦.needs magnetron and another part and lots of phone calls to cust Serv have been not so great™¦one part might be in by July 17th ™¦.not happy!! The same issue popped up on this one as my original one. It gets so hot on inner right side and it moans and it also blew a breaker™¦.and now am told to wait. Can™™t use it™¦advised to not use it™¦.. I am so frustrated I want to go get a new microwave. But money is tight.
Originally posted on frigidaire.com
No, I do not recommend this product
Disappointed in the entire Professional Line
ChuckIII
6/24/2022
4 Years ago we replaced our entire Kitchen with the Frigidaire Professional Series Line (Fridge, Microwave, Dishwasher and Range) due to severe house/storm damage. At the time of purchase, we selected this line not only on looks but also anticipated that the higher end product would be more durable and reliable. Not the case. The fridge has been serviced 4 times, is still leaking water in the back left corner after the valve has been replaced, and the top ice maker no longer works. Bottom line, we have decided to quit putting money into it. Now the microwave has quit working. The touch pad on the door is now intermittently working. Service was out yesterday. Said its a very strange issue as normally when that panel goes....it goes. But one minute it works, the next it doesn't, which renders the microwave useless. It is also showing a E-11 error code. Here is the kicker....$650 in parts alone to fix a $799 microwave. He recommended I call customer service based on the issue to see if they would assist on parts and of course I wasn't given the time of day. I would definitely not recommend putting the extra money into the higher end series.....its all going to break after a few years regardless.
Originally posted on frigidaire.com
No, I do not recommend this product
Professional series microwave™¦.Vent fan is a joke
Great pond
6/23/2022
I am not impressed with this microwave. The microwave works OK but the fan is worthless. If I boil a pot of water to cook macaroni on my stove top and have the exhaust fan on I have water dripping off the bottom of the microwave and my brand new cabinets. This was supposed to be a high end product. I remodeled my kitchen and bought all your appliances. ™The professional series™ and I must say I am disappointed. My previous microwave was $200 and the exhaust fan worked better then yours.
Originally posted on frigidaire.com
No, I do not recommend this product
Disappointed for the price paid
Yambo
6/17/2022
Less than 2 years old, now it does not work, front panel led says unplug, tech support said it could be the main circuit board, out of warranty,
Originally posted on frigidaire.com
No, I do not recommend this product
6/9/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Replacement
twins22222222222
6/6/2022
The 1st microwave made rattling noise. It was extremely frustrating getting replacement but finally did accomplish. Not sure if the difficultly securing replacement was the manufacturer or dealer.
Originally posted on frigidaire.com
Yes, I recommend this product
5/30/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Microwave
J Davis
5/26/2022
Had issues with my original Microwave, service came out and replaced with new. Always buy extended warranty on appliances!
Originally posted on frigidaire.com
Yes, I recommend this product
Best Microwave Ever!
Nport1
5/23/2022
We love our new professional microwave. It comes with all the bells and whistles you could ever want. We are still learning all it can do. I only have great things to say about this microwave, all pros no cons as of yet. Frigidaire is back on top.
Originally posted on frigidaire.com
Yes, I recommend this product
Overall nice but handle is coming off
Costumer
5/22/2022
I bought it as a gift to my wife and after few years the handle supports are brittle and broke I™™m very frustrate because Frigidaire does not sell replaceable parts unless I buy complete handle set can you rout me to a way to fix it?
Originally posted on frigidaire.com
No, I do not recommend this product
ej 62
5/20/2022
great microwave
Originally posted on frigidaire.com
Yes, I recommend this product
Do not buy
Veryveryverysad
5/18/2022
Major breakdown the 1st year. Another breakdown 4years later.
Originally posted on frigidaire.com
No, I do not recommend this product
5/15/2022
Originally posted on frigidaire.com
Yes, I recommend this product
Broken and parts not available
EDGK
5/13/2022
Like the look. Have a full line of the professional appliances. At year 6 the microwave kept tripping the breaker. Had a repair place try to fix. Boats needed is on back order with no ETA. Now I have to replace
Originally posted on frigidaire.com
No, I do not recommend this product
Glass Spontaneously Shattered
SamW17
5/9/2022
The microwave itself was very good for a while, until one day I heard a loud bang and discovered the glass inside the microwave had completely shattered rendering the microwave inoperable. It had been almost a week since the microwave was even used so it was very surprising. I called to see If I could get the glass replaced and the glass itself is not sold separately, So I would have to purchase a replacement door. Unfortunately, the replacement door costs more ($1,167) than the microwave itself. That seems like the pricing was made intentionally to force people to just repurchase the item instead of repairing/replacing parts. Doesn't seem like a good business practice to me as someone who works in consumer goods. Aside from the cost it was honestly a bit of a traumatic experience as the loud bang sounded eerily similar to that of a gunshot, and as a combat vet I was a little taken back by that. Additionally there are animals and kids running around the house that were lucky to not step in glass. I did receive a few cuts and scrapes cleaning up the mess. I really did like this microwave prior to this incident though, which is unfortunate because it would have received 5 stars but there is no way to guarantee your microwave door glass wont spontaneously shatter, so I cannot rate this higher than a 1. It could take 5 years or 5 days so why spend your money?
Originally posted on frigidaire.com
No, I do not recommend this product
