Great refrigerator for the garage
Strroker1
6/6/2019
This is a great second refrigerator for extra drinks and food
Originally posted on Whirlpool.com
Yes, I recommend this product
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Awful Lights! Great, if you have night vision
Trob617
5/21/2019
Bought a house and thought why not buy all Whirlpool Appliances (6 piece set to be exact). Little did I realize that this fridge would turn out to be a mass produced lemon. The lights lasted just long enough for the warranty to expire. After hours of google searching the model and reviews it became clear this is a extremely common issue with this model. It amazes me that customer service wouldn't be a little better on this given Whirlpool knows this is a repeat. Do yourself a favor DONT BUY THIS FRIDGE!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Great fridge, awful lights.
Jettid
4/28/2019
We bought this fridge about a year ago, and it's been amazing other that the lights. I've never bought a whirlpool product that I've been so disappointed in. Yes, it may be only because of the flickering led's ( only when they actually turn on. They only work 5% of the time) but after seeing all the reviews having similar problems, and cost to repair being rediculous. Most likely me, and my family will be switching away from whirlpool sadly.
Originally posted on Whirlpool.com
No, I do not recommend this product
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I love this appliance
Kauffman212122
4/23/2019
I bought it 2 weeks ago and is the best decision I made for my family
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Yes, I recommend this product
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Love the amount of space, the slide out drawer in
Kim4908
3/8/2019
I purchased mine 2 months ago for my new home and I'm so glad I did!!!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Decent Fridge; Lazy Icemaker; Terrible Lights
JVAM
3/4/2019
I got this fridge brand new in December 2016. By 2017 I had to use the warranty to have someone check on the lights, which weren't working properly. Things were "fixed" but only for a short time until this happened again. Then I had to pay a few hundred $ to fix the problem. To this day, the lights flicker most of the time, and it doesn't behave like the new fridge it is. I think they should have replaced the unit, but now that I'm out of warranty there's nothing they can do. Apparently.
Also: ice maker takes its sweet time to make ice. Very frustrating when there's visitors, or even some weekends. Additionally, right below the water dispenser there's ALWAYS a puddle of remaining water, and the ice always gets stuck in the duct.
I give this 3 stars because of good design, decent space and the actual cooling has never faltered. I wish that I didn't have to think of replacing it in less than 3 years. Meh.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Love the features
sunnyshine
2/15/2019
Love that the shelves can be moved to where you need them!
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Yes, I recommend this product
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Best Ever
Gmarie
1/31/2019
Part of Christmas package. Just what our small kitchen needed to look redone.
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Yes, I recommend this product
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Ms
janiepanie
1/23/2019
I really like the extra space in the side by side.
Originally posted on Whirlpool.com
Yes, I recommend this product
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LED Light Conrtoller should have been a recall
thomaspickles
1/15/2019
The LED light controller on ALL of these fridges goes out after 1-2 years. Mine died around 15 months after purchase - I don't think anyone's has lasted more than 3 years. The lights will still work 1 out of 25 times opening the fridge, which is the really weird part.
It supposedly costs over $150 for parts and another $300 for labor to replace this. So if you're okay using a fridge without lights for years, it's a decent fridge.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Problem with lights and ice cubes fall everywhere
Teb55
1/3/2019
I have had this refrigerator for 4 years now. Not that long really. Only one person uses it so not a lot of wear and tear. For sometime the lights on both sides flicker constantly when the door is opened. Very annoying. I have been quoted ridiculous prices to repair this problem. Also the ice cubes fall out of the door after you finish getting a glass full. What a mess! I have a repairman scheduled to fix these things. Overall this refrigerator is okay.
Originally posted on Whirlpool.com
No, I do not recommend this product
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LED lighting issues
In the dark
1/1/2019
Have had refrigerator for about 33 months. All the LED lights are now dim. Looking on line and seeing this is a common problem , and the board to replace this is roughly $182. Seems like this should have been a recall issue judging by the widespread problems. This is out of warranty, and did not buy extended warranty. In our last home the Whirlpool refrigerator laster 17.5 years( and was still working when we left) our main reason for choosing all Whirlpool appliances in our new home!
Originally posted on Whirlpool.com
Yes, I recommend this product
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Love it!
bkis1969
12/28/2018
Ever since we bought this we have been very pleased with every feature! Love the LED lights, the door dispenser is great, and it handles a family of five with ease!
Originally posted on Whirlpool.com
Yes, I recommend this product
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LIKED THE STYLE
turtle52
12/5/2018
I BOUGHT THIS SIDE BY SIDE 18 MONTHS AGO. DRAWER CRACKED SO I CRAZY GLUED IT. NOW THE LIGHTS ARE DIM IN REFRIDGERATER AND FREEZER HAS 1 WORKING BULB. I WILL NOT PAY $88.00 THE CHEAPEST I COULD FIND FOR ANY REPLACEMENTS. THESE LIGHTS SHOULD HAVE LASTED LONGER.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Lasted 4.5 years...
lb103
12/4/2018
We need a new refrigerator. As I am looking for one, I searched my order history from home depot and found that this was the one we purchased in July 2014. So it has lasted only 4.5 years! During that time, we had it serviced during the one year warrenty period, but other than that, it never makes enough ice, the ice shoots out and goes all over the floor, the plastic door buckets have broken and we have had to super glue them back together. Now we have to look for a new refrigerator as it has started turning off by itself and blowing a curcuit. My husband said a wire must have come loose to cause this. It has not turned off about 7 times and one time was over night and when we woke up everything was warm inside (not good for the frozen stuff especially!). I was very surprised to see this only lasted 4.5 years! I sortof expect a refrigerator to last 8-10 years. I can deal with the other small problems, but the part now where it blows a fuse spontaneously is not doable. Not even 5 years out of a $1000 refrigerator! Very unhappy.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Good cooling but has some issues
ody_2008
12/4/2018
We bought Whirlpool WRS325FDAM in late 2013. While cooling is good but ice dispenser had problems - cubes would get stuck in the door of ice dispenser and fall out a few minutes later posing a slip hazard. The third technician finally fixed it by eliminating ice dispenser door's damping mechanism so now the door closes quickly with more noise but ice cubes don't get stuck in it to fall out later.
Internal lights are another issue, fridge and freezer started acting intermittently a couple of years back and now rarely turn on. The LED light controller costs more than $150 - LEDs are supposed to last thousands of hours but poorly designed controller board or sub-par components mean that I need to spend this amount to fix the lights and this does not even include technician's labor. I wish the unit had old incandescent bulbs that would have cost a few dollars, old technology is better than poorly designed new technology.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Wasted space!
J4321
11/27/2018
While pretty on the outside, the basic functionality of this refrigerator is lacking, and the quality of materials used to create this refrigerator are poor. We have owned other Whirlpool refrigerators in the past and had none of these problems. In this model, the shelves are not flush with the side and have a wide bevel going all the way around each shelf in the fridge, which wastes at least a square foot of space on every shelf because anything you set on the shelf must be set and inch and a half from the side or it will tip over. This means that the fridge loses at least 5 cubic feet of storage and the overall amount of stuff that we are able to put into it is minimal. We are a family of four and we are constantly playing Tetris in the fridge and I have learned to live with the disfunction (but I'm pretty ticked off about it!). Not only that but the shelves are of cheap plastic quality and we already have cracks in the drawers and shelves from normal use.
The shelves in the freezer are poor wire quality, not firmly attached and frequently tip over and drop everything. The experience of working with a refrigerator (that we use because I cook a lot) with such obvious construction flaws is aggravating at best. If you are only looking for a pretty refrigerator and something in which you may store eggs and wine, this will probably work beautifully for you. If you have a family and actually need the space and quality you hope to get from Whirlpool, I would encourage you to look much more closely!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Stainless Steel at its best!
sheila01
11/14/2018
I bought this about a month ago and am very happy I did. It not only helped updated the look of the kitchen but the fridge area is roomy with great sliding shelves and the ice maker is consistently giving us nice clear ice.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Widespread problem with lights
lconn
11/9/2018
Have had fridge for less than 14 months. Freezer light went out and fridge side lights are now dim. These are LED lights rated to last 1000's of hrs. There's no reason they should go out this early. Contacted Whirlpool and there's nothing they can do to help.
The fridge itself is working great. Keeps foods at temp, water and ice maker working properly.
Service is lacking and price to replace lights is unreasonable. My old fridge I had to replace a bulb for $3 and the bulb lasted years. These new fridges have an LED "module" that is $148 to replace and having problems with them under 2yrs of use. That is unacceptable. This seems to be a widespread problem and Whirlpool has not recalled this part.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Love it, except shows all Mark's when you touch
Dennynee
11/6/2018
Happy I got this when I did, was just what o needed
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Yes, I recommend this product
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Great
Freddie22
10/22/2018
I brought my house last year and and it still work.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Interior shelves and drawers cracking and breaking
marant
10/10/2018
Started off loving this refrig but over the last 2 years nothing but problems. Shelves and drawers are cracking and breaking. Was hoping you could give me some assistance on this, disappointed and feeling that we made a bad purchase.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Nice product, already broken
WM Greenville
10/1/2018
I bought this a while back it is very well made but on September 29th the ice maker fill cut off didn't work so water ran all inside and out of the ice door. I cut off the power and water cleaned up all the water but it now makes a horrible noise so waiting for a repairman to come fix it
Originally posted on Whirlpool.com
No, I do not recommend this product
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Nice
Dukeraejr
9/26/2018
Happy with the unit. Quiet. Ice maker works well. Temps stay even.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Loud, water leaks down the front, warm water
THogue
9/26/2018
Purchased as part of a kitchen suite through Costco. Our least favorite part of all of the appliances is by far this fridge. Yes our food is cool and our freezer stays frozen, but from there on out it sucks. The compressor is super loud and drones on and on when its running. The water dispenser is in the very front edge of the door and when you get that last delayed drop of water from it after you pull your cup out, it runs down the front of the door. It seems like only about the first 6oz of water from the dispenser is cold, then it is room temperature. The physical opening of the water and ice dispenser in the front of the door is on the smaller side, and due to the design of the water and ice levers, if you are not super careful with a large glass when getting ice you hit the water lever and squirt water everywhere. We knew the shelves were not adjustable when purchased and they work ok where placed. Overall dissapointed. One of the first design requirements for a fridge with a water dispenser should be that it doesnt drip water down the front of the door...
Originally posted on Whirlpool.com
No, I do not recommend this product
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Love it!!!
Craven1980
9/24/2018
Much better than my previous Maytag. Doors open and close without any force. Shelves are easily adjusted. Very quite. I don't think I've ever heard it run.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Sorry we bought this
slortoise
9/5/2018
The unit looks great on the outside. It keeps our food cold as it should. However the ice and water dispenser is very poorly designed. The water dispenser is in front of the ice dispenser as opposed to being side by side. This results in constantly having water drip marks running down the front of the freezer door. Also when inserting the glass to get ice it is very easy to accidentally bump the water dispenser and make a mess. This fridge does not have leveling legs. Since the unit is on rollers when we pull the door open the whole fridge rolls forward. I had to put shims in front of the rollers to prevent it from moving. This fridge is loud. When the compressor turns on the condenser coil underneath the unit vibrates and creates quite an annoying noise. The other design flaw is that the shelves are not adjustable which limits the storage.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Plenty of space, keeps everything cold
Steelbro15
9/3/2018
Works great and has plenty of space for my wife and I
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great appliance-refrigerator
lmshatraw
9/3/2018
PpBought this last year to replace one I bought in 1993
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Yes, I recommend this product
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great features
brinky
9/1/2018
Love this refrigerator. It has plenty of room and is beautiful.
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Yes, I recommend this product
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Poor quality
Luci616
8/28/2018
I bought this refrigerator February 2018. The drawers cracked, the door shelves cracked away from the door. The refrigerator is leaking near the filter. I replaced the filter and it is still leaking. Water is not cold from the dispenser. Ice gets stuck in the ice maker, causing frost buildup, then when ice melts the water in the tray over flows to the floor along with the melted ice :(
Originally posted on Whirlpool.com
No, I do not recommend this product
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Amazing features
Rkjt
8/24/2018
This purchase makes it so convenient for me to drink a cold glass of water!
I feel much healthier
Originally posted on Whirlpool.com
Yes, I recommend this product
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No Cold Water!!!
Skeeterman3
8/19/2018
The water being dispensed will not get cold. At first, I assumed it was a temperature setting issue, however it still is not cold after I adjusted the temperature to the lowest settings. So strange and frustrating. I guess it's just something I will have to live with, unless it is perhaps a faulty component/issue that needs repaired??
Originally posted on Whirlpool.com
No, I do not recommend this product
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Provides the necessary storage and is easy to keep
Jan Passmore
8/13/2018
We have owned this for about 16 months and are very satisfied
Originally posted on Whirlpool.com
Yes, I recommend this product
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Great features
Steve jess
8/7/2018
Very happy with it but freezer a little small. But ok for two people.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Nice Frige
Chisme28
8/3/2018
Purchased my home a year ago and this was one of the newer appliances in the home.
It's a nice refrigerator but the drawers tend to stick, I love the ice maker and dispenser. I like the feature that lets you know that the water filter is good, needs to be replaced or is just bad.
I would recommend this frige to family and friends
Originally posted on Whirlpool.com
Yes, I recommend this product
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Spaciousness and convienant storage
Medic81
8/2/2018
Bought this one due to the old one not working well. This has proven to be working flawlessly. Very spacious and easy to open all drawers. Only draw back so far is the ice keeps clogging in the dispenser. I believe smaller cubes would solve this.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Piece of junk!
SM0805
8/2/2018
It is the biggest piece of junk we have purchased in 30 years of marriage. Plastic shelving breaks repeatedly like thin ice. No more Whirlpool for us. EVER!!!
Originally posted on Whirlpool.com
No, I do not recommend this product
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Leaves a lot to be desired
Ann131
8/1/2018
We have had this refrigerator for about 8 months. It is the noisiest refrigerator we've ever had. Just recently we've experienced pieces of ice getting stuck; eventually it melts and drips out, but while stuck it allows air to get into the freezer and frost builds up. Also, we've learned that there is no water filter bypass plug available for this model so do NOT buy this refrigerator if you have reverse osmosis that you plan to connect to your refrigerator. Not the quality we expect from Whirlpool!
Originally posted on Whirlpool.com
No, I do not recommend this product
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LED Lights quit working after 1 year
Lynn30062
7/31/2018
After owning our refrigerator for approximately one year the LED lights quit working or "flicker" as other reviewers have commented. The only way to get the lights to turn on is to leave both doors open for at least a minute or so, then close both doors, and when you re-open the doors again, both lights will work. But once you close the doors again, if you do not go back to either the refrigerator or freezer every minute or so then the lights quit working again or flicker.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Nice Refrigerator
GaryS2018
7/30/2018
We have been using this refrigerator for 10 months and it is working great. Capacity is good, we have plenty of room for all our groceries. I would recommend this refrigerator.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Works great
Dmhose
7/19/2018
I think it is pretty and efficient I would like to have more shelving space for food containers.
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Yes, I recommend this product
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Great space, but noisy
peggysue53
7/11/2018
We bought this to replace a Samsung that had started freezing up after 4 years. 10 visits and attempted repairs took us back to a Whirlpool. We also went back to a side-by-side rather than the French Door with bottom drawer. We like the space, BUT this refrigerator model is VERY noisy. The motor is not quiet. We are disappointed, but will take it with us when we move and put it outside.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Good for the price
Mack Jeff
7/11/2018
Just bought and works great except noticed that the ice is small and after a month the ice tub never filled had to make a service appt.
Originally posted on Whirlpool.com
Yes, I recommend this product
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Nightmare Appliance
FrozenNorth
6/26/2018
We bought this to replace a previous Whirlpool side by side (which was fine until it died). Although it looked similar, the performance is abysmal. It is currently leaking water from freezer side. I should have believed the reviews (on other sites). It DOES make strange malformed ice cubes which are spit in every direction. It DOES make very loud popping noises on occasion. It DOES cool inconsistently. The finish is impossible to keep looking nice. I really hate this thing and am sorry we ever bought it.
Originally posted on Whirlpool.com
No, I do not recommend this product
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plenty of space
glen18
6/25/2018
I bought this 2 weeks ago. old refrigerator went down found this one at a great price
Originally posted on Whirlpool.com
Yes, I recommend this product
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Excellent size for freezer and refrigerator
Nanny58
6/23/2018
I'm very pleased with my new Appliance. I love that it is very spacious inside for both refrigerator and freezer
Originally posted on Whirlpool.com
Yes, I recommend this product
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Poor Quality Ice Maker And LED Lights
Sam11
6/22/2018
This refrigerator was purchased new 3.5yrs ago and the coating on the ice maker tray has peeled so bad the the aluminum tray is corroding and the ice cubes are sticking. The ice cubes also have anti-stick coating embedded into them when they are ejected from the tray. This problem is well known on appliance forums and has been occurring for the past decade. Whirlpools only solution was to send a repair man out for $99. I can buy the entire ice maker online for $54. Also, the LED lighting system flickers and repeatedly doesn't turn on when the door is open. The problem stems back to the control board for the lights which is $210. Pretty sad for a 3.5yr old unit.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Stainless Refrigrator
valeriep
6/20/2018
I was happy that I had a stainless steel refrigerator. I started noticing yellow streaks along the inside of fridge. I thought it was my eyes but it was not. I called Whirlpool customer service to explain the problem and the representative said what did you clean the product with.I told her soap and water. The representative schedule a service call and said if they do not diagnose it as a functional failure that I would have to pay. I did not agree because I have not had this refrigerator a little over a month. Come to find it is the lighting. Whirlpool something needs to be done because I am tired of looking at yellow streaks in my refrigerator.
Originally posted on Whirlpool.com
No, I do not recommend this product
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Meets my needs
Fincogirl
6/19/2018
Although i am overall pleased i do wish there was one more shelf in fridge side and i wish the doors had better "swing" control. They seem to just flop open and have no tension on door.
Originally posted on Whirlpool.com
Yes, I recommend this product
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