DO NOT BUY!
Desiree
12/19/2019
does not clean!! the sock on the left was only washed in our old washing machine. the four to the right were washed in this samsung for the past two months. they look disgusting!!
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Nice and simple
Carrie
12/14/2019
the machine works great and looks very sleek. it would get 5 stars if it had the time each load takes and it's a bit loud.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Music Machine
JBrandon
12/14/2019
overall a good washer, clothes are clean, easy to understand settings. heavier items sometimes throw washer off balance, the music at the end of cycle is very annoying.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Washer
SMEvans
12/14/2019
what kept me from a 5 star rating is there is no time indicator - length of time for a load or time left before the cycle is done.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Product!
Michele Baker
12/14/2019
great washer! no issues at all. easy and simple to use. would definitely recommend.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
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Performance
Value
Washer does a good job
Marta
12/13/2019
it does seem to take a long time for a normal cycle to run,but no complaints about the outcome. it does a very good job at removing the wash water i notice which has greatly reduced drying time.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love it
Familyof4
12/12/2019
works perfect and was narrow enough to fit down the stairs to the basement
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Size
Mr guts
12/12/2019
large capacity, big enough to wash a buick. it is over kill with the jungle it plays when the wash cycle is done.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Tangled Clothes
Neecee
12/7/2019
the clothes come out of the wash very tangled togehter in knots and takes a lot of effort to separate them, damages some as well.
please advise
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Read the owners manual first
opticalman3030
12/7/2019
most of the negative reviews posted on here is because people do not read their owners manual. i have this same washer and had no problems but i did read the owners manual before i even used it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
New topload washer
Theresa
12/6/2019
this machine is awesome- i want to purchase the dryer!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Washer stops
jake
11/22/2019
washer stops mid cycle, ding dong goes off and lights are flashing. door is unlocked. what does this mean?
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good, but stop singing!
Cara
10/27/2019
we really like this washer (and the matching dryer), but are so annoyed by the 25 second long song at the end of each cycle. can we make it stop? i don't want it to make noise!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Disappointed
LacyS
10/26/2019
have had it for only 8 months and its already messing up. clothes arent clean, washer wont drain and clothes come out smelly and dirty. very dissappointed
Originally posted on Samsung.com
No, I do not recommend this product
Incentivized Review
Design
Features
Performance
Value
Not a happy person right now
Bird1996
9/7/2019
so many problems, i hate the washer so badly, i don't have enough characters to tell you why. i keep getting characters exceeded max error. so simply stay away from the washer.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Worse experience!
Goodlucknexttime
7/24/2019
this washing machine has broken twice in less than a year. samsung will not deal with you if you are close to your warranty expiration date.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
worst product purchased
evey336
6/10/2019
i purchase this machine last june and it has been a nightmare.
samsung even worst, hate this machine!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible. Do not buy.
CBJ4
4/14/2019
This is the most unreliable washer. Total waste of money. We purchased the washer on July 9, 2016 and it stopped working 10 months later. The washer stopped spinning. It took 5 different repairmen to fix it and we were without a washer for 2 weeks. Thank goodness this was covered by the warranty. It's now not working again with the same issue. We have not even owned the washer (purchased brand new) for 2 years and we have had major issues. Save your money and save the trouble. Do not buy this washer!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great till it breaks!
Mindy is disappointed
3/18/2019
Bought this 6 months ago. It has been broke 4 months now! We have had the same technician out 5 times! It has flooded our laundry room twice, spent multiple trips and dollars going to laundry mat due to technician taking weeks to get out then waiting on parts. This has been the worst experience with this washing machine and it still doesn't work! Customer support has been awful. We have spent enough money to buy 2 more by now but it's the point we shouldn't have to give in to doing that.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Junk
CarrieO
3/7/2019
We bought this washer a year and a half ago. This is the 3rd time it is being repaired for the same reason. Spin cycle does not complete. No more Samsung for this household!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Won't last
Not a fa
2/16/2019
We bought the set a few years back. Was okay at first. Seemed to hold a lot and seemed to be good for the price. We had a 1 year warranty. We started having issues shortly after 1 year, of course. We've had to replace part after part on the dryer and now the washer is starting to make awful grinding sounds. Now we have to look into fixing that. In the end, you end up spending more money fixing the washer and dryer than what it's worth. Extremely disappointed in this product. Also received a unexpected kit in the mail (which was appreciated as it was due to a recall and Samsung was kind enough to keep us informed) before it was even a year old due to issues with the lid coming off the washer when it is unbalanced. Luckily we never experienced that problem but had to add stickers to our washer. You get what you pay for. The price MAY seem right but I'd advise to look for something better.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Terrible
Jacy Bailey
2/3/2019
Had less than a year and already isn't working properly and was told that it will be cheaper to just buy a new washer
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not Impressed
Not Again
1/30/2019
I bought this washer in February 2017, worst washer I have ever owned. Been having problems with it for the past year! It doesn't self adjust a load, vibrates a lot, sometimes it won't start and I have to unplug it for about 10 minutes to reset. And takes a real long time to cycle no matter what the setting! Matching dryer is satisfactory.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love it
Mary Donahue 2011
12/19/2018
Love the washer it washes a ton of clothes and the best music ever. How many washers play music for you? Its awesome. Thanks
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Prob worst washer I have ever purchased
dontbuythiswasher
9/9/2018
I have had this for eight months now and am done. If you put in more than 2 pairs of adult jeans, or more than three sheets, and it becomes unbalanced. Then it starts filling up with water and draining and trying to spin again. I have had a beach towel and my toddlers clothes in the wash for the last six hours. I finally just gave up, pulled everything out sopping wet, put it in garbage bags and told my husband to take it to the laundromat because he insisted on a Samsung with no agitator. Our electric bill has gone up 30% since we have had this thing. If you shut the lid and make the mistake of turning it on and hitting start, and two seconds later you want to change the temp, you have to turn the whole thing off and start over. When it starts, it has a 10 second chime it sings to you before it will respond to any button pushing. And when its done, you have to listen to a 10 second song or nothing at all. I have napping children. I have never had deeper more angry opinions about an appliance in my life. DO NOT BUY THIS THING.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Hate the lack of flexible choices
AimeeHH
9/7/2018
I can never open the lid after it starts, either to add a last minute item or to fix a lopsided load that is banging about. Unless of course I turn it completely off. And if I do that, it starts from the complete beginning, wasting all the water and soap I just added. I also hate the buttons. Knobs are much better. All the presettings to do not allow me the choice of making my own combinations of speed and temp. While it does wash things, I would not recommend this to anyone, ever.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
only lasted 8 months
POed in SD
9/1/2018
I bought this washer in Nov 2017, not working Sept 2018
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
First washer
Mauria
8/19/2018
This is my first washer. Working great so far. No issues. Easy to use also... I can't even figure out the controls on some other washers. I just needed something simple and working well.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
What can I say...A nice white washer
PhiliKing25
8/15/2018
Some may find this thing simple looking, but it is actually pretty sleek. The lid also closes slowly, unlike my previous washer that used to bang my hand when I closed it. I have done 2 washes already and everything seems fine, the clothes really get wet and sudsy, clothes come out clean, and the controls are easy to use. The only con I would say is that I am only 5'1 so its hard to reach the bottom of the tub sometimes, but this was actually the most shallow of everything we looked at at the store, so not sure there is anything better.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Good and basic
Megger
8/14/2018
So this machine doesn't have all the bells and whistles of what's out there today, but it's also priced very reasonably. I would like to see a few more knobs like my old washer, but I'm getting quite used to something more contemporary. All in all, great value for what you get.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excellent Machine!
J Kirk
8/12/2018
We were just simply looking for a starter washing machine, but honestly I don't see why we need anything else in the future. It cleans well, looks sleek, and we can even increase the water levels to really make sure the water soaks through the clothes. Great value for what we have gotten.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Washer
BebeHar
6/30/2018
Washes clothes well and has was good value for what we spent. This machine fits twice as much clothing as our last one. Also love the soft closing lid!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
